Customer Scheduling Representative
Fort Collins, CO Fort Collins, CO $19 an hour $19 an hour 14 hours ago 14 hours ago 14 hours ago Job Opportunity:
Customer Service Representative at Ace Handyman Services Are you a highly motivated and organized individual with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment and have experience in the home service industry? Are you skilled in efficiently managing schedules? If so, we have the perfect opportunity for you to join our team as a Customer Service Representative at Ace Handyman Services! About Us:
Ace Handyman Services is a leading provider of reliable and professional handyman services.
We take pride in delivering top-notch solutions to our customers, and our commitment to excellence starts with our dedicated customer service team.
We are seeking a dynamic and self-motivated individual with experience in the home service industry to join us and contribute to our mission of providing exceptional service to our valued clients.
Role and
Responsibilities:
As a Customer Service Representative, you will be the first point of contact for our customers and play a crucial role in ensuring their satisfaction.
Your responsibilities will include:
Providing excellent customer service over the phone, addressing inquiries, scheduling services, and addressing any concerns with professionalism and courtesy.
Utilizing your experience in the home service industry to better understand customer needs and provide tailored solutions and recommendations.
Demonstrating exceptional organizational skills gained from your experience in running schedules to efficiently manage customer requests, appointments, and follow-ups.
Following a provided script to ensure consistent and accurate communication with customers.
Exhibiting a positive and goal-oriented attitude to contribute to team targets and achieve personal performance metrics.
Effectively multitasking to handle incoming calls, schedule appointments, and assist with administrative tasks simultaneously.
Collaborating with team members and technicians, drawing from your industry knowledge, to coordinate and streamline service delivery.
Qualifications:
To excel in this role, you will need:
Previous experience in the home service industry, with a solid understanding of customer needs and scheduling dynamics.
Excellent verbal communication skills and the ability to follow a script while maintaining a natural and engaging tone.
Exceptional organizational abilities gained from your experience in managing schedules and appointments.
Self-motivation and a proactive approach to achieving individual and team goals.
Proficiency in multitasking and adapting to a dynamic work environment.
A positive and friendly attitude that resonates with both customers and colleagues.
Why Join Us:
Ace Handyman Services is a company that values its employees and offers a supportive and collaborative work environment.
As a member of our team, you will have the opportunity to leverage your industry experience and make a real impact on our customers' experiences.
We offer competitive compensation, ongoing training, and the chance to further develop your skills in customer service and operations.
If you are ready to take your customer service career, home service industry knowledge, and scheduling expertise to the next level, and be a key player in a thriving organization, we encourage you to apply! How to Apply:
To apply for this position, please submit your resume and a cover letter highlighting your relevant experience, including your experience in the home service industry and managing schedules.
Let us know why you are a great fit for the role and how you can contribute to our team's success.
We look forward to reviewing your application and getting to know you better.
Note:
This job description is intended to provide a general overview of the position.
It is not an exhaustive list of all responsibilities, duties, and skills required.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises.
Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise.
All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
Compensation:
$19.
00 per hour The 800
Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service.
They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers--folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name.
If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises.
Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise.
All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Customer Service Representative at Ace Handyman Services Are you a highly motivated and organized individual with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment and have experience in the home service industry? Are you skilled in efficiently managing schedules? If so, we have the perfect opportunity for you to join our team as a Customer Service Representative at Ace Handyman Services! About Us:
Ace Handyman Services is a leading provider of reliable and professional handyman services.
We take pride in delivering top-notch solutions to our customers, and our commitment to excellence starts with our dedicated customer service team.
We are seeking a dynamic and self-motivated individual with experience in the home service industry to join us and contribute to our mission of providing exceptional service to our valued clients.
Role and
Responsibilities:
As a Customer Service Representative, you will be the first point of contact for our customers and play a crucial role in ensuring their satisfaction.
Your responsibilities will include:
Providing excellent customer service over the phone, addressing inquiries, scheduling services, and addressing any concerns with professionalism and courtesy.
Utilizing your experience in the home service industry to better understand customer needs and provide tailored solutions and recommendations.
Demonstrating exceptional organizational skills gained from your experience in running schedules to efficiently manage customer requests, appointments, and follow-ups.
Following a provided script to ensure consistent and accurate communication with customers.
Exhibiting a positive and goal-oriented attitude to contribute to team targets and achieve personal performance metrics.
Effectively multitasking to handle incoming calls, schedule appointments, and assist with administrative tasks simultaneously.
Collaborating with team members and technicians, drawing from your industry knowledge, to coordinate and streamline service delivery.
Qualifications:
To excel in this role, you will need:
Previous experience in the home service industry, with a solid understanding of customer needs and scheduling dynamics.
Excellent verbal communication skills and the ability to follow a script while maintaining a natural and engaging tone.
Exceptional organizational abilities gained from your experience in managing schedules and appointments.
Self-motivation and a proactive approach to achieving individual and team goals.
Proficiency in multitasking and adapting to a dynamic work environment.
A positive and friendly attitude that resonates with both customers and colleagues.
Why Join Us:
Ace Handyman Services is a company that values its employees and offers a supportive and collaborative work environment.
As a member of our team, you will have the opportunity to leverage your industry experience and make a real impact on our customers' experiences.
We offer competitive compensation, ongoing training, and the chance to further develop your skills in customer service and operations.
If you are ready to take your customer service career, home service industry knowledge, and scheduling expertise to the next level, and be a key player in a thriving organization, we encourage you to apply! How to Apply:
To apply for this position, please submit your resume and a cover letter highlighting your relevant experience, including your experience in the home service industry and managing schedules.
Let us know why you are a great fit for the role and how you can contribute to our team's success.
We look forward to reviewing your application and getting to know you better.
Note:
This job description is intended to provide a general overview of the position.
It is not an exhaustive list of all responsibilities, duties, and skills required.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises.
Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise.
All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
Compensation:
$19.
00 per hour The 800
Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service.
They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers--folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name.
If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises.
Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise.
All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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