Director, Learning and Organizational Development
Posting DetailsPosition InformationPosition Number 998959 Functional Title Director, Learning and Organizational Development Position Type Staff Position Eclass E2 - SAAO II 12 Month Leave Earning University InformationUNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement.
Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000
students, and 3,000
faculty and staff members representing 90
nationalities.
With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master's and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more.
For additional information, please visit uncg.
edu and follow UNCG on Facebook, Twitter, and >Instagram.
Primary Purpose of the Organizational UnitThe Department of Human Resources commits to the creation of an inclusive, collaborative, and responsive university by attracting, retaining, and developing a diverse community of talented individuals in support of the university's mission.
The Department is dedicated to providing state-of-the-art employee services including talent management, professional development, and organizational capacity, compensation, employee benefits, wellness and work/life balance, rewards, and recognition records management, employee relations, human resource information systems, and affirmative action and diversity, that promote innovation, creativity, and inclusion.
Position SummaryThe Director of Learning and Organizational Development is a senior leadership position reporting to the Associate Vice Chancellor and Chief Human Resources Officer and is responsible for the creation and execution of a comprehensive and integrated learning strategy to support the critical needs of the University.
This position will be accountable for the establishment and the management of a learning curriculum including designing and developing experiential learning opportunities through instructional materials, training courses, and multimedia technologies that facilitate the professional development and continuous learning of the University's staff employees in support of the overall mission of the University and its operating goals and objectives.
The position will oversee the learning and training initiatives, aligning learning strategies and programs to University strategies to realize measurable impact.
Position collaborates with Senior Level Managers, HR business partners and management to identify and create action plans to address gaps in learning.
In addition, the Director of Learning and Organizational Development will leverage the knowledge and experience of subject matter experts to achieve desired goals.
Minimum Qualifications A Master's Degree in Human Resources Management, Business Administration, or a related field, or a bachelor's degree in a related field and an equivalent amount of education and experience, and a minimum of 5-7 years of progressively responsible experience related to Professional Development.
Experience supervising others, advanced analytical and project management skills with attention to detail necessary.
Strong critical thinking, decision-making, interpersonal, organizational, communication, and writing skills are required.
Must have the ability to work collegiality and effectively with a wide range of constituencies and diverse community.
Must also be self-motivated and handle confidential material in a professional manner.
Additional Required Certifications, Licensures, and Certificates Preferred Qualifications Experience in higher education, non-profit, or public sector organization preferred.
Current certifications in Situational Leadership II, DISC, Strengths Finder, MBTI, FranklinCovey, and 360 Assessments helpful.
Special Instructions to Applicants Recruitment Range Commensurate with education and experience Org #-Department Human Resources - 58401 Job Open Date 12/23/2022 For Best Consideration Date 01/09/2023 Job Close Date Open Until Filled Yes FTE 1.
000 Type of Appointment Permanent If time-limited, please specify end date for appointment.
Number of Months per Year 12 FLSA ExemptKey Responsibilities________________________________________________________________________________________________________________________Percentage Of Time 35 Key ResponsibilityStrategy and PlanningEssential Tasks Develops strategies that move toward creating a University wide culture of career growth and development; focusing on innovation, problem solving, and customer service improvement and engagement.
Collaborates with leadership to design and facilitate change management initiatives increasing engagement to meet strategic business objectives.
Provides assessment and analysis of the University's employee training to develop specific strategies and programs to address the needs in a cost effective manner.
Develops training and development strategy and curricula, partnering with the CHRO and senior management.
Facilitates the design and delivery of New Employee Orientation and the New Employee Experience for faculty and staff, including the development of online support tools for managers and orientation guidelines for new hires that will evolve/enhance new employee program offerings to drive employee engagement Develops and implements an Executive Onboarding process in collaboration with HR leadership and divisional administrators.
Conducts annual training and development needs assessment.
Proposes training and development programs and objectives.
Develops relevant metrics to analyze and evaluate the effectiveness of programs and services offered ensuring their relevance to the overall mission and both short and long term strategic planning initiatives.
Writes and facilitates training courses on soft skill topics that include leadership, coaching and performance management, time management, understanding generational diversity, managing change, and customer service.
Designs and coordinates focused curriculum's (learning modules) for staff professional development including a supervisor's training program.
Designs and conducts follow-up activities to increase participant's training transfer of knowledge.
Percentage Of Time 25 Key ResponsibilityOrganizational DevelopmentEssential Tasks Leads and engages in organizational development and partnering with the CHRO and other HR leaders to identify succession planning activities.
Analyzes and interprets organizational and change management situations applying adult learning to facilitate those situations.
Ensures training programs support the changing needs of the business and address new initiatives, with an emphasis on current trends and practices.
Identifies and develops subject matter experts (SMEs) and trainers and partner with these individuals to deploy training and development programs throughout the organization.
Identifies internal and external professional community resources to form partnerships for the development of effective training and education programs.
Assesses training needs of staff of the university.
Design and facilitate training courses based off those needs.
Participates in coordination of employee engagement survey to develop strategic actionable items, both short and long term to address areas for improvement in collaboration with the UNC System Office, Instructional Research, and senior leadership.
Percentage Of Time 30 Key ResponsibilityInstructional DesignEssential Tasks Designs and implements distance learning strategies, including virtual classroom learning and self-paced web-based training for both technical and professional/management development training topics.
Utilizes innovative practices, research, insight, experience and understanding of the needs and culture of the University to develop and deliver instructor led, e-learning, or blended learning training programs to develop leadership, communication, performance and productivity skills.
Directs and engages in the detailed design of classroom and/or on-line employee training offerings.
This includes assessing a specific identified instructional need, defining the scope of the training content, identifying relevant sources of subject matter expertise, sourcing or developing supporting training material, producing a finished training deliverable and evaluating course feedback to monitor training effectiveness.
Designs and implements assessment tools to confirm the needs of key stakeholders and review data gathered to develop targeted actions plans that meet the unique and specific needs of the campus community.
Develops and implement employee check-in surveys to obtain feedback to enhance programs and gauge employee engagement.
Knowledge of adult learning best practices and strategies to ensure the University training programs are innovative effective, and of highest quality.
Consults, researches, develops and facilitates training courses on topics related to HR policy and procedures.
Percentage Of Time 10 Key ResponsibilitySupervisionEssential Tasks Provides supervision for 1.
0 FTE.
Assesses individual efforts to ensure services align with needs and expectations in meeting goals.
Allocates resources and staff to ensure optimal efficiency and effectiveness Drives process improvement within team.
Recommends process changes and identifies opportunities to improve existing procedures, and tools and incorporate these into standard workflows and processes.
ADA ChecklistADA ChecklistR for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%).
Physical Effort Reading - F, Writing - O, Talking - C, Standing - F, Sitting - F Work Environment Inside - CApplicant DocumentsRequired Documents Resume/CV Cover LetterOptional Documents List of ReferencesSupplemental QuestionsRequired fields are indicated with an asterisk ( ).
Please indicate how you learned of the vacant position for which you are applying:
SpartanTalent Website Piedmont Triad Area Newspaper The Chronicle of Higher Education Inside Higher Ed Other professional journal / website NCWorks.
gov UNC School System Job Board Personal Networking Facebook Twitter Indeed.
com NorthCarolinaDiversity.
com Other Other:
Please list(Open Ended Question) Are you eligible to work in the United States without sponsorship? Yes No Please list any current instructor certifications you hold and the programs you are certified to lead.
(Open Ended Question) Do you have experience developing and supervising a Learning and Development Program? If yes, please explain in detail.
(Open Ended Question) Recommended Skills Adult Education Analytical Assessments Attention To Detail Business Administration Business Process Improvement Estimated Salary: $20 to $28 per hour based on qualifications.
Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000
students, and 3,000
faculty and staff members representing 90
nationalities.
With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master's and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more.
For additional information, please visit uncg.
edu and follow UNCG on Facebook, Twitter, and >Instagram.
Primary Purpose of the Organizational UnitThe Department of Human Resources commits to the creation of an inclusive, collaborative, and responsive university by attracting, retaining, and developing a diverse community of talented individuals in support of the university's mission.
The Department is dedicated to providing state-of-the-art employee services including talent management, professional development, and organizational capacity, compensation, employee benefits, wellness and work/life balance, rewards, and recognition records management, employee relations, human resource information systems, and affirmative action and diversity, that promote innovation, creativity, and inclusion.
Position SummaryThe Director of Learning and Organizational Development is a senior leadership position reporting to the Associate Vice Chancellor and Chief Human Resources Officer and is responsible for the creation and execution of a comprehensive and integrated learning strategy to support the critical needs of the University.
This position will be accountable for the establishment and the management of a learning curriculum including designing and developing experiential learning opportunities through instructional materials, training courses, and multimedia technologies that facilitate the professional development and continuous learning of the University's staff employees in support of the overall mission of the University and its operating goals and objectives.
The position will oversee the learning and training initiatives, aligning learning strategies and programs to University strategies to realize measurable impact.
Position collaborates with Senior Level Managers, HR business partners and management to identify and create action plans to address gaps in learning.
In addition, the Director of Learning and Organizational Development will leverage the knowledge and experience of subject matter experts to achieve desired goals.
Minimum Qualifications A Master's Degree in Human Resources Management, Business Administration, or a related field, or a bachelor's degree in a related field and an equivalent amount of education and experience, and a minimum of 5-7 years of progressively responsible experience related to Professional Development.
Experience supervising others, advanced analytical and project management skills with attention to detail necessary.
Strong critical thinking, decision-making, interpersonal, organizational, communication, and writing skills are required.
Must have the ability to work collegiality and effectively with a wide range of constituencies and diverse community.
Must also be self-motivated and handle confidential material in a professional manner.
Additional Required Certifications, Licensures, and Certificates Preferred Qualifications Experience in higher education, non-profit, or public sector organization preferred.
Current certifications in Situational Leadership II, DISC, Strengths Finder, MBTI, FranklinCovey, and 360 Assessments helpful.
Special Instructions to Applicants Recruitment Range Commensurate with education and experience Org #-Department Human Resources - 58401 Job Open Date 12/23/2022 For Best Consideration Date 01/09/2023 Job Close Date Open Until Filled Yes FTE 1.
000 Type of Appointment Permanent If time-limited, please specify end date for appointment.
Number of Months per Year 12 FLSA ExemptKey Responsibilities________________________________________________________________________________________________________________________Percentage Of Time 35 Key ResponsibilityStrategy and PlanningEssential Tasks Develops strategies that move toward creating a University wide culture of career growth and development; focusing on innovation, problem solving, and customer service improvement and engagement.
Collaborates with leadership to design and facilitate change management initiatives increasing engagement to meet strategic business objectives.
Provides assessment and analysis of the University's employee training to develop specific strategies and programs to address the needs in a cost effective manner.
Develops training and development strategy and curricula, partnering with the CHRO and senior management.
Facilitates the design and delivery of New Employee Orientation and the New Employee Experience for faculty and staff, including the development of online support tools for managers and orientation guidelines for new hires that will evolve/enhance new employee program offerings to drive employee engagement Develops and implements an Executive Onboarding process in collaboration with HR leadership and divisional administrators.
Conducts annual training and development needs assessment.
Proposes training and development programs and objectives.
Develops relevant metrics to analyze and evaluate the effectiveness of programs and services offered ensuring their relevance to the overall mission and both short and long term strategic planning initiatives.
Writes and facilitates training courses on soft skill topics that include leadership, coaching and performance management, time management, understanding generational diversity, managing change, and customer service.
Designs and coordinates focused curriculum's (learning modules) for staff professional development including a supervisor's training program.
Designs and conducts follow-up activities to increase participant's training transfer of knowledge.
Percentage Of Time 25 Key ResponsibilityOrganizational DevelopmentEssential Tasks Leads and engages in organizational development and partnering with the CHRO and other HR leaders to identify succession planning activities.
Analyzes and interprets organizational and change management situations applying adult learning to facilitate those situations.
Ensures training programs support the changing needs of the business and address new initiatives, with an emphasis on current trends and practices.
Identifies and develops subject matter experts (SMEs) and trainers and partner with these individuals to deploy training and development programs throughout the organization.
Identifies internal and external professional community resources to form partnerships for the development of effective training and education programs.
Assesses training needs of staff of the university.
Design and facilitate training courses based off those needs.
Participates in coordination of employee engagement survey to develop strategic actionable items, both short and long term to address areas for improvement in collaboration with the UNC System Office, Instructional Research, and senior leadership.
Percentage Of Time 30 Key ResponsibilityInstructional DesignEssential Tasks Designs and implements distance learning strategies, including virtual classroom learning and self-paced web-based training for both technical and professional/management development training topics.
Utilizes innovative practices, research, insight, experience and understanding of the needs and culture of the University to develop and deliver instructor led, e-learning, or blended learning training programs to develop leadership, communication, performance and productivity skills.
Directs and engages in the detailed design of classroom and/or on-line employee training offerings.
This includes assessing a specific identified instructional need, defining the scope of the training content, identifying relevant sources of subject matter expertise, sourcing or developing supporting training material, producing a finished training deliverable and evaluating course feedback to monitor training effectiveness.
Designs and implements assessment tools to confirm the needs of key stakeholders and review data gathered to develop targeted actions plans that meet the unique and specific needs of the campus community.
Develops and implement employee check-in surveys to obtain feedback to enhance programs and gauge employee engagement.
Knowledge of adult learning best practices and strategies to ensure the University training programs are innovative effective, and of highest quality.
Consults, researches, develops and facilitates training courses on topics related to HR policy and procedures.
Percentage Of Time 10 Key ResponsibilitySupervisionEssential Tasks Provides supervision for 1.
0 FTE.
Assesses individual efforts to ensure services align with needs and expectations in meeting goals.
Allocates resources and staff to ensure optimal efficiency and effectiveness Drives process improvement within team.
Recommends process changes and identifies opportunities to improve existing procedures, and tools and incorporate these into standard workflows and processes.
ADA ChecklistADA ChecklistR for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%).
Physical Effort Reading - F, Writing - O, Talking - C, Standing - F, Sitting - F Work Environment Inside - CApplicant DocumentsRequired Documents Resume/CV Cover LetterOptional Documents List of ReferencesSupplemental QuestionsRequired fields are indicated with an asterisk ( ).
Please indicate how you learned of the vacant position for which you are applying:
SpartanTalent Website Piedmont Triad Area Newspaper The Chronicle of Higher Education Inside Higher Ed Other professional journal / website NCWorks.
gov UNC School System Job Board Personal Networking Facebook Twitter Indeed.
com NorthCarolinaDiversity.
com Other Other:
Please list(Open Ended Question) Are you eligible to work in the United States without sponsorship? Yes No Please list any current instructor certifications you hold and the programs you are certified to lead.
(Open Ended Question) Do you have experience developing and supervising a Learning and Development Program? If yes, please explain in detail.
(Open Ended Question) Recommended Skills Adult Education Analytical Assessments Attention To Detail Business Administration Business Process Improvement Estimated Salary: $20 to $28 per hour based on qualifications.
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