Geospatial Technical Product Specialist
Quick Apply Full-time 1 day ago Full Job Description Position Overview:
This is an entry-level to mid-level a multi-role position involving a dynamic mix of technical customer support, software testing, video recorder assembly and product documentation for our industry-leading LineVision geospatial video software suite and geoDVR GPS video/audio recording systems.
The ideal candidate will have an enthusiastic curiosity for all things computers and new technologies, with a particular interest in understanding video and mapping systems.
Most of all you must possess a desire to learn and grow with Remote GeoSystems.
Our fast-moving small company culture fosters intellectual curiosity and individual responsibility in a highly-collaborative and rewarding team environment.
Ideally, the selected candidate for this position will become a valued internal/external domain expert in Remote GeoSystems-developed software and hardware solutions as well as complementary 3rd-party software, hardware, cameras, and other sensors with which we integrate.
Additionally, this position is an opportunity to advance within the company and to take on additional technical and/or product responsibilities and roles as appropriate in the future.
Position Requirements:
Candidates will ideally have an undergraduate degree or an associates degree (with job experience) in a technical discipline with strong emphasis in computers, software, GIS, engineering, mathematical or other technical subject matter.
We will also consider applicants who have successfully completed a reputable and relevant technology boot camp program and those with significant on-the-job technical QA or IT/software support-related experience in lieu of a technical education.
Previous experience in a technical support position or other computer/technology-related job experience.
Experience and/or some coursework in software development and/or professional video/photo equipment usage and editing software.
Solid administrative-level experience with Windows operating systems.
Experience or strong interest in building custom Windows / Linux computers.
Experience working with ESRI ArcGIS or other GIS/GPS mapping software a plus but not required.
Experience working with WordPress web content management systems and plug-ins a plus but not required.
Experience working with all-in-one CRM/email/marketing automation systems such as HubSpot, Salesforce, Ontraport, etc.
a plus but not required.
Good writing and information organization skills with the ability to convey technical information to non-technical audiences.
Willingness to travel occasionally for tradeshows, customer training and support efforts.
(Usually less than 5 times a year, though could increase as your experience and our customer base grows.
) Valid driver's license.
Applicants must be authorized to work in the US - Sorry we cannot sponsor visas at this time.
Position Duties &
Responsibilities:
Troubleshoot technical product issues from external customers as well as internal team members.
Quality Assurance testing for software and recorder hardware.
Report, track and help determine priorities for bugs and feature enhancements.
Keep software/hardware documentation updated using appropriate online/offline documentation tools and procedures.
Work with product/project managers and software engineers to develop and document procedures for testing Remote GeoSystems geospatial software/hardware products.
Assemble and test geoDVR video recorder hardware.
Participate in product and special-interest user forums offering support and suggestions around using Remote GeoSystems products for existing users and prospective customers.
Support technical sales efforts such as researching and suggesting integrated and custom solutions for various client project requirements.
Assist with technical marketing efforts such as maintaining electronic assets and communications such as websites, CRM/marketing automation tools, blogs and social media updates.
This is a local in-office position based in Fort Collins, Colorado, USA.
No relocation assistance is provided.
Please note:
We are not using recruiters at this time.
Job Type:
Full-time Pay:
$41,000.
00 - $61,000.
00 per year
Benefits:
401(k) matching Flexible schedule Health insurance Paid time off Schedule:
Monday to Friday Ability to commute/relocate:
Fort Collins, CO 80525:
Reliably commute or planning to relocate before starting work (Required) Education:
Associate (Preferred)
Experience:
ArcGIS:
1 year (Preferred) Technical Support or Related Software:
2 years (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
This is an entry-level to mid-level a multi-role position involving a dynamic mix of technical customer support, software testing, video recorder assembly and product documentation for our industry-leading LineVision geospatial video software suite and geoDVR GPS video/audio recording systems.
The ideal candidate will have an enthusiastic curiosity for all things computers and new technologies, with a particular interest in understanding video and mapping systems.
Most of all you must possess a desire to learn and grow with Remote GeoSystems.
Our fast-moving small company culture fosters intellectual curiosity and individual responsibility in a highly-collaborative and rewarding team environment.
Ideally, the selected candidate for this position will become a valued internal/external domain expert in Remote GeoSystems-developed software and hardware solutions as well as complementary 3rd-party software, hardware, cameras, and other sensors with which we integrate.
Additionally, this position is an opportunity to advance within the company and to take on additional technical and/or product responsibilities and roles as appropriate in the future.
Position Requirements:
Candidates will ideally have an undergraduate degree or an associates degree (with job experience) in a technical discipline with strong emphasis in computers, software, GIS, engineering, mathematical or other technical subject matter.
We will also consider applicants who have successfully completed a reputable and relevant technology boot camp program and those with significant on-the-job technical QA or IT/software support-related experience in lieu of a technical education.
Previous experience in a technical support position or other computer/technology-related job experience.
Experience and/or some coursework in software development and/or professional video/photo equipment usage and editing software.
Solid administrative-level experience with Windows operating systems.
Experience or strong interest in building custom Windows / Linux computers.
Experience working with ESRI ArcGIS or other GIS/GPS mapping software a plus but not required.
Experience working with WordPress web content management systems and plug-ins a plus but not required.
Experience working with all-in-one CRM/email/marketing automation systems such as HubSpot, Salesforce, Ontraport, etc.
a plus but not required.
Good writing and information organization skills with the ability to convey technical information to non-technical audiences.
Willingness to travel occasionally for tradeshows, customer training and support efforts.
(Usually less than 5 times a year, though could increase as your experience and our customer base grows.
) Valid driver's license.
Applicants must be authorized to work in the US - Sorry we cannot sponsor visas at this time.
Position Duties &
Responsibilities:
Troubleshoot technical product issues from external customers as well as internal team members.
Quality Assurance testing for software and recorder hardware.
Report, track and help determine priorities for bugs and feature enhancements.
Keep software/hardware documentation updated using appropriate online/offline documentation tools and procedures.
Work with product/project managers and software engineers to develop and document procedures for testing Remote GeoSystems geospatial software/hardware products.
Assemble and test geoDVR video recorder hardware.
Participate in product and special-interest user forums offering support and suggestions around using Remote GeoSystems products for existing users and prospective customers.
Support technical sales efforts such as researching and suggesting integrated and custom solutions for various client project requirements.
Assist with technical marketing efforts such as maintaining electronic assets and communications such as websites, CRM/marketing automation tools, blogs and social media updates.
This is a local in-office position based in Fort Collins, Colorado, USA.
No relocation assistance is provided.
Please note:
We are not using recruiters at this time.
Job Type:
Full-time Pay:
$41,000.
00 - $61,000.
00 per year
Benefits:
401(k) matching Flexible schedule Health insurance Paid time off Schedule:
Monday to Friday Ability to commute/relocate:
Fort Collins, CO 80525:
Reliably commute or planning to relocate before starting work (Required) Education:
Associate (Preferred)
Experience:
ArcGIS:
1 year (Preferred) Technical Support or Related Software:
2 years (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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